PRIVACY POLICY


PRIVACY POLICY – YOUR PRIVACY RIGHTS
EFFECTIVE DATE: January 16, 2017 (Last updated January 1, 2020).


This Privacy Policy explains how The Donna Karan Company Store LLC (collectively, “DKC”) collect and use information provided to us from your use of www.donnakaran.com and any other website, microsite, mobile device application, social media or other Internet property and related services owned or operated by DKC or its affiliates where this Policy appears (collectively, the “Sites”). By visiting and using our Sites, you agree to our collection, use and disclosure of your information as described in this Privacy Policy.



WHAT TYPES OF INFORMATION DO WE COLLECT?

HOW DO WE USE YOUR INFORMATION?

HOW WE SHARE YOUR INFORMATION

YOUR RIGHT TO OPT-OUT.

WWHAT ARE YOUR ACCESS RIGHTS?

HOW DO WE SECURE YOUR INFORMATION?

ARE CHILDREN ALLOWED TO USE OUR SITES?

CALIFORNIA PRIVACY RIGHTS

POLICY UPDATES

CONTACT US



WHAT TYPES OF INFORMATION DO WE COLLECT?



INFORMATION YOU GIVE US. When you use our Sites, we may collect different types of information from you. This may include: a) information you provide directly to us; b) information related to orders you place; c) surveys and promotion entries; d) your communications with us. The information collected may include your name, e-mail address, billing address, shipping address, phone number, credit card information, birthday, login name and password, gender, and location. We also collect any information you submit or post to our Sites.


NOTE FOR INTERNATIONAL USERS: WE STORE INFORMATION BOTH IN AND OUTSIDE OF THE UNITED STATES. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. The Sites are subject to U.S. laws, which may not afford the same level of protection as those in your country.


USAGE INFORMATION. We may collect your Internet Protocol (IP) address, Internet service provider, operating system, type of web browser, mobile or other device identification number, pages you view, and the duration of time spent on these Sites. We might look at what site you came from, or what site you visit when you leave us.


MOBILE. When you use our mobile sites, we may collect information from you which may include your location, device identification number, access to your contacts, and how often you use the site. Most mobile devices allow you to turn off these features. For information on how to do so, please visit your mobile device’s user guide.


WE COLLECT INFORMATION IN DIFFERENT WAYS.



WE COLLECT INFORMATION DIRECTLY FROM YOU. For example, if you register with us or enter a promotion. We also collect information if you contact us.


WE COLLECT INFORMATION from you passively. We use tracking tools like browser cookies and web beacons. We do this on our Sites and in emails that we send to you. We collect information about users over time when you use this Site. We may have third parties collect personal information this way. Learn more about these tools and how you can control them here.


WE GET INFORMATION ABOUT YOU FROM THIRD PARTIES. For example, our business partners may give us information about you. Social media platforms may also give us information about you.


WE COMBINE INFORMATION. For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have.



HOW DO WE USE YOUR INFORMATION ?



TO PROVIDE COMPLETE SERVICES. For example, we use your information to respond to your requests, to process and deliver purchases, to process returns, and to offer you products, services and features through the Sites. We may use your information to respond to your customer feedback.


FOR MARKETING PURPOSES. For example, we may send you notices and correspond with you about products and special offers. We might tell you about new features or updates on the sites. These might be third party offers or products we think you might find interesting. To learn about your choices for these communications, read the “Choices” section below.


TO IMPROVE OUR PRODUCTS AND SERVICES. We may use your information to make our website and products better. We might use your information to customize your experience with us. We may combine information we get from you with information about you we get from third parties.


SECURITY. We may use your information to protect our company and our customers. We also use information to protect our websites and apps. This may include using your information for fraud protection or credit risk reduction purposes.


TO COMMUNICATE WITH YOU. For example, we will communicate with you about your account or our relationship. We may contact you about your feedback. We might also contact you about this Policy or our website Terms.


OTHER USES. We may use information for other reasons permitted by law or we may describe to you. We will get your consent as required by law.



HOW WE SHARE YOUR INFORMATION



We may share your information with third parties. For information on how to opt-out of sharing certain information, please see the “Right to Opt Out” section below.


G-III FAMILY. We are part of the G-III Apparel Group, Ltd. (“G-III”) corporate family. We refer to G-III and its affiliates within this Privacy Policy as the “G-III Family.” A list of current members of the G-III Family is located at www.g-iii.com. We may transfer information to other members of the G-III Family. We will share this information for our business purposes, including for order fulfillment, and to otherwise engage in the activities described in this Privacy Policy.


BUSINESS TRANSFER. We may share information with a successor to all or part of our business as permitted by law. For example, if part of our business was sold, customer lists may be shared as part of that transaction.


SERVICES AND PROMOTIONS. We may share information with third parties who perform services on our behalf and help operate our Sites. We use third party partners to provide our e-commerce solution, operate the Sites, and help deliver our products and services. We also share information with vendors who send emails for us and who help deliver our products and services. We may also share information with third-party payment providers or companies that run a promotion on our behalf.


AGGREGATE STATISTICS. We may disclose information collected from multiple individuals in the form of aggregate data that does not describe or identify any individual user. This may include things like age and gender. It may also include product purchase information, search terms and pages visited. We may share such information with third parties to show interest in, and use of, our Sites.


FOR MARKETING PURPOSES. These third parties may include third parties who co-sponsor a promotion. They may also include third parties in whose products or services we believe you may be interested. These third parties may send you information about events and products by mail or email. These third parties may also share your information with others. These third parties may use the information for their own marketing purposes or the marketing purposes of others. This may include the delivery of interest based advertising.


LINKS TO OTHER WEBSITES. We may link to other sites or apps or have third party services on our platforms we don’t control. If you click on a third party link, you will be taken to a platform we do not control. This policy does not apply to the privacy practices of that website or platform. We are not responsible for these third parties.


TO COMPLY WITH THE LAW OR PROTECT OURSELVES. We may disclose information if we believe it is required by law. We may also share information to enforce the terms of this Privacy Policy or our Terms of Use. We may also share information to protect the rights, property, or safety of DKC, our users, or others. We may share information to respond to a court order or subpoena or if a government agency or investigatory body requests. We may share your information with the US government. We might share information when we are investigating potential fraud.
We may share information for other reasons we may describe to you.



YOU HAVE CERTAIN CHOICES ABOUT HOW WE USE YOUR INFORMATION.



RECEIVING CERTAIN TYPES OF CORRESPONDENCE. You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us or log in to your account and change your settings. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions. If you object to our use of your information for direct marketing purposes, please email us at help@donnakaran.com.


TRACKING ACTIVITIES. You can control cookies and tracking tools. To learn how to manage how we – and our vendors – use cookies and other tracking tools, and to read our Do Not Track policy, please click here.


MOBILE. You can control certain tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone.



WHAT ARE YOUR ACCESS RIGHTS ?



You may correct or update your information at any time. You can do this by logging in to “My Account” on www.donnakaran.com. You can also call customer service at 866-984-2118 or email us at help@donnakaran.com. If you ask, we will send you a copy of any information we have on file in your user account. Before we are able to provide or change any information, we may ask that you verify your identify. We may also ask for more details to help us respond to your request.



HOW DO WE SECURE YOUR INFORMATION ?



The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.

We may contact you if your information is compromised. If we have your e-mail address, we may notify you by e-mail.



ARE CHILDREN ALLOWED TO USE DONNAKARAN.COM ?



Our Sites are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children's privacy on-line here.



CALIFORNIA PRIVACY RIGHTS



If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email, or write to us at the address listed below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.



Rights Under the California Consumer Privacy Act


 
The California Consumer Privacy Act (the “CCPA”) provides California residents with certain rights regarding their personal information that is collected by businesses, including the right to request information regarding the collection, use, sale, and disclosure of their personal information, the right to request the deletion of their personal information, and the right to opt-out of the sale of their personal information.[BRAND] has decided to allow all of its customers, regardless of where they reside, to make the same requests. This section provides information about the CCPA and about the type of personal information [BRAND] collects and shares with other companies. It also explains how you can make requests to The Donna Karan Company regarding your personal information. Any terms defined in the CCPA (Cal. Civ Code § 1798.140) have the same meaning when used in this section.

Your Rights and Choices

Right to Know What Personal Information is Collected About You and How It Is Used

You have the right to request that The Donna Karan Company disclose certain information to you about our collection and use of your personal information over the past 12 months. This may be referred to as a “Right to Know Request.”) Once we receive and confirm your verifiable consumer request (see Exercising Right to Know and Right to Delete Requests), we will disclose to you:
  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you.
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • The categories of personal information that we have sold about you, and the categories of third parties to whom the personal information was sold.
  • The categories of personal information we have disclosed about you for a business purpose.
Right to Delete Personal Information

You have the right to request that The Donna Karan Company delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Right to Know and Right to Delete Requests) we will delete, and direct our service providers to delete, your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us, or our service providers, to:
  1. Complete the transaction for which we collected the personal information, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  4. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  5. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  6. Comply with a legal obligation.
  7. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
For more information about these and other situations in which we may not delete your information, please see Cal. Civil Code § 1798.105(d).

Exercising Right to Know and Right to Delete Requests

To exercise your Right to Know or Right to Delete as described above, please submit a verifiable consumer request to us by either:
  • Calling us at 800-685-4358.
  • Visiting here.
Only you, or your authorized agent, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for a Right to Know twice within a 12-month period. The verifiable consumer request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Making a verifiable consumer request does not require you to create an account with us.

To use an authorized agent to make a verifiable consumer request, you must provide the authorized agent written authorization to do so. You may also be required to verify your own identity directly with The Donna Karan Company. The Donna Karan Company may deny a request from an authorized agent that does not submit proof that they have been authorized to act on your behalf. Such requirements, however, will not apply where you have provided the authorized agent with power of attorney pursuant to Cal. Probate Code §§ 4000 to 4465.

Upon receiving a Request to Know or a Request to Delete, we will confirm receipt within 10 days and provide information about how we will process the request, how we will verify your identity, and when you should expect a response (except in cases in which we have already granted or denied the request). We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For Right to Know requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

Right to Opt-Out of the Sale of Personal Information

If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "Right to Opt-Out"). We do not and will not collect or sell the personal information of consumers we actually know are less than 16 years of age. Consumers who opt-in to the sale of personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Do Not Sell My Personal Information
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by:

Signing up for emails here.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

If we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent, we may deny the request.

You may use an authorized agent to submit a request to opt-out on your behalf. To use an authorized agent to submit a opt-out request, you must provide the authorized agent with written authorization. We may deny a request from an authorized agent that does not submit proof they have been authorized by you to act on your behalf.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may charge you a different price or rate, or provide you a different level or quality of goods or services, if that difference is reasonably related to the value provided to us by your information. We may offer you financial incentives, including payments as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information. We may also offer a different price, rate, level, or quality of goods or services to you if that price or difference is directly related to the value provided to us by your data. We will notify you of any financial incentives. We will only enter you into a financial incentive program if you give us prior opt-in consent that clearly describes the material terms of the financial incentive program, which you may revoke at any time. We will not use financial incentive practices that are unjust, unreasonable, coercive, or usurious in nature.

 

 Financial Incentives Program

 Summary of Financial Incentive and Material Terms

 Categories of Personal Information Implicated

 How to Opt-In to Financial Incentive Program

 How to Withdraw from Financial Incentive Program

DKNY Insider- Customer Discount Incentives

Sign up to receive Emails and make a purchase and you will receive a discount ranging between 20 and 30% off of a purchase.

Name, Address, Phone Number, Email, Birthday (month and day) and Purchase History

In-Store or Online Email Sign up and Purchase

Contact Customer service via Phone or Email, “Contact Us” Link on https://www.donnakaran.com/category/customer+service/contact+us.do, Unsubscribe button in footer of all emails.

DKNY Insider- Rewards Points and Reward Cards

Tell us more about yourself, create a profile, and make a purchase and you can earn points. Periodically, bonus points are available to earn as well. Receive a $15 reward certificate for every 150 points or $150 Spent.

Name, Address, Phone Number, Email, Birthday (month and day) and Purchase History

Provide Email Address, Give Identifier Data, and make Purchase(s) Online or Instore.

Contact Customer service via Phone or Email, “Contact Us” Link on https://www.donnakaran.com/category/customer+service/contact+us.do, Unsubscribe button in footer of all emails.

DKNY Email Sign up/Profile Creation (non-Insider members)

Sign up to receive Emails and you will be part of our Promotional Email Database and receive promotional discounts to be used at https://www.donnakaran.com/category/dkny.do and DKNY Outlet Stores.

Name, Address, Phone Number, Email, Birthday (month and day) and Purchase History

In-Store or Online Email Signup

Contact Customer service via Phone or Email, “Contact Us” Link on https://www.donnakaran.com/category/customer+service/contact+us.do, Unsubscribe button in footer of all emails.


Information We Collect

In the preceding 12 months, The Donna Karan Company has collected the following categories of personal information about California residents from the following sources and for the following purposes. The CCPA requires that The Donna Karan Company reference specific categories of personal information enumerated in the CCPA. The Donna Karan Company may collect only certain pieces of personal information described in a given category and may not collect all pieces of personal information described in each category.

 

 Category of Personal Information Collected

 Category of Source of Collection

 Business or Commerical Purpose of Collection

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name or other similar identifiers.

  • Creation of online account
  • Creation of loyalty account
  • Online customer checkout
  • In-store customer checkout
  • Cookie data from website
  • Online or call-center customer feedback

  • Marketing
  • Website optimization and personalization
  • Transaction status and fulfillment
  • Warranty/Recall
  • Product services and support

Categories of personal information described in subdivision (e) of Cal. Civ. Code Section 1798.80.

  • Creation of online account
  • Creation of loyalty account
  • Online customer checkout
  • In-store customer checkout
  • Cookie data from website
  • Online or call-center customer feedback

  • Marketing
  • Website optimization and personalization
  • Transaction status and fulfillment
  • Warranty/Recall
  • Product services and support

Characteristics of protected classifications under California or federal law such as age, race, marital status,

  • Creation of online account
  • Creation of loyalty account
  • Online customer checkout
  • Online or call-center customer feedback

  • Marketing
  • Website optimization and personalization

Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  • Online customer checkout
  • In-store customer checkout
  • Cookie data from website
  • Online or call-center customer feedback

  • Marketing
  • Website optimization and personalization
  • Transaction status and fulfillment
  • Warranty/Recall
  • Product services and support

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an internet website, application, or advertisement.

  • Online customer checkout
  • Cookie data from website

  • Marketing
  • Website optimization and personalization

Geolocation data.

  • Creation of online account
  • Creation of loyalty account
  • Online customer checkout
  • In-store customer checkout
  • Cookie data from website

  • Marketing
  • Website optimization and personalization
  • Transaction status and fulfillment

Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

  • Creation of online account
  • Creation of loyalty account
  • Online customer checkout
  • In-store customer checkout
  • Cookie data from website
  • Online or call-center customer feedback

  • Marketing
  • Website optimization and personalization
  • Transaction status and fulfillment
  • Product services and support


Information We Sell


In the preceding 12 months, The Donna Karan Company has sold the following categories of personal information about California residents to the following categories of third parties.

 

 Category of Personal Information Sold or Exchanged

 Category of Third Party to Which Personal Information Disclosed

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.

Data aggregators

Categories of personal information described in subdivision (e) of Cal. Civ. Code Section 1798.80.

Data aggregators

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Data aggregators


Information We Disclose for a Business Purpose

In the preceding 12 months, The Donna Karan Company has disclosed for a business purpose the following categories of personal information about California residents to the following categories of third parties (to the extent the disclosure was made to a third party).

 

 Category of Personal Information Disclosed for a Business Purpose

 Category of Third Party to Which Personal Information Disclosed, To The Extent Disclosed To a Third Party

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.

  • Analytics vendors
  • Delivery service vendors

Categories of personal information described in subdivision (e) of Cal. Civ. Code Section 1798.80.

  • Marketing vendors
  • Marketing cooperative
  • Analytics vendors
  • Delivery service vendors

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  • Marketing vendors
  • Marketing cooperative
  • Analytics vendors
  • Delivery service vendors

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an internet website, application, or advertisement.

  • Marketing vendors
  • Marketing cooperative
  • Analytics vendors

Geolocation data.

  • Marketing vendors
  • Marketing cooperative
  • Analytics vendors
  • Delivery service vendors

Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

  • Marketing vendors
  • Marketing cooperative
  • Analytics vendors


The Donna Karan Company does not disclose personal information to third parties outside of the sale of personal information and disclosure of personal information for a business purpose.  

POLICY UPDATES



From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.



CONTACT US



You can contact us with question about this Policy. You may call us at (866) 984-2118 or email us at help@donnakaran.com. You can also send a request through the “Contact Us” feature on our Sites. If you have any questions about this Policy or want to access, delete, or correct your information, you can also email us at help@donnakaran.com.