Donna Karan New York lost its customer!
"I recently purchased the beautiful Drawstring Hem Blouse from your store. Unfortunately, my experience with this order has been disappointing. First, the package arrived four days late, and the bag was labeled as “relabeled,” which immediately made me concerned. When I finally received the blouse, I noticed that the tag was damaged and the packaging appeared mishandled. Despite these issues, I was still excited to have the blouse, as I needed it for an international trip and a special event. However, on the day of my event, I discovered that the blouse had visible dirt marks that appeared to be shoe prints, likely from a mail carrier. I tried to wash the blouse immediately, but not only did the stains remain, the material was also damaged where it had been stepped on. As a result, I was unable to wear it, and now I cannot even return it due to the damage. This was my second purchase from the brand, and I am very disappointed with the quality of service and the condition in which my item arrived. This experience does not reflect the prestige typically associated with Donna Karan. I am reluctant to shop with your brand again unless this issue can be addressed."